These two words can create anxiety just hearing them. Sort of like morning routines. In reality, you have both even if you don’t control them. Did you drink coffee or tea this morning? What was the first thing you did at the office today and yesterday?
Business processes and morning routines don’t have to be ugly words. We can control them or they will control us.
The important thing about business process or morning routine is how they align with your purpose for existing. Do they support why you are here, and do they support what you are doing?