
Often I am asked to observe business processes to find answers to stagnation, redundancy, or chaos. “That is a loaded questions..” There are many pieces to what makes a process/vision work. The discovery processes is how we get from A to Z theoretically. This isn’t always pleasant nor quick. It takes time to dig out all the skeletons. As a consultant to a company, I immerse myself in the day to day of an organization. To see a vision I must live in the organization. Not an artificial observer, but holistically as a real member of the team.
I could easily offer a recommendation to cut IT cost within a month, but that is an isolated and temporary fix. What does your business need? More so, what do your people need to be successful? That is where we must start.
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